Publications

Articles (Full text online)

• COMMUNICATION CAUSES CONFLICT
  
  
• COMMUNITY MEDIATION: AN UNTAPPED TOOL FOR CONSULTANTS
  
  
• Watch Out for Target Words and Phrases!
  
  
• Why So Much Resistance to Mediation?
  
  
• MEDIATION: A Valuable Tool for Consultants
  
  
  

Publications (Tables of Contents only. Order full length publications below.)

• BECOMING A MORE EFFECTIVE NEUTRAL:
  A Dispute Resolution, Mediation, and Skills Building Manual
  
  
• Dispute Resolution Exercises, Instruments and Worksheets
  
  
• How To Become An Effective Neutral (An Exploration of Mediation, Negotiation and Other Dispute Resolution Processes)

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Order Form

Quantity
10% discount available for nonprofits and educational entities.
	10% discount available for quantities of ten or more.
	Becoming a More Effective Neutral			$40
	Dispute Resolution Exercises, Instruments and Worksheets			$52
	How To Become An Effective Neutral			$40
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I-OPT Inc.
P.O. Box 385
Jefferson, MD 21755